Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Cue2Convert Marketing Ltd. (“Cue2Convert,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you visit www.cue2convert.com (the “Site”) or contact us about our services.

We handle personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information you provide

We collect personal information you choose to give us when you:

  • Submit a contact or inquiry form on the Site
  • Request a proposal, audit, or consultation
  • Communicate with us by email, phone, or other channels

This information may include your name, email address, phone number, company name, website, and any details you share about your business or advertising goals. We refer to this as “Inquiry Information.”

Information collected automatically

When you visit the Site, we collect certain information about your device and how you use the Site, including your browser type, IP address, time zone, the pages you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device that often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit allaboutcookies.org.
  • Log files track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
  • Web beacons, tags, and pixels are small pieces of code that record how you browse the Site.

For details on the specific cookies we use and how to manage them, see our Cookie Policy.

In this Privacy Policy, “Personal Information” refers to both Inquiry Information and Device Information.

How We Use Your Personal Information

We use Inquiry Information to:

  • Respond to your inquiries and communicate with you
  • Understand your business and prepare proposals and services
  • Maintain records of our communications and projects
  • Send you information about our services, where you have agreed to receive it

We use Device Information to:

  • Screen for potential risk and fraud, in particular through your IP address
  • Understand how visitors use the Site and improve its performance
  • Measure the results of our marketing and advertising campaigns
  • Show you relevant advertising, as described below

We only use your Personal Information for purposes a reasonable person would consider appropriate in the circumstances.

Advertising and Tracking

With your consent, we use advertising technologies on the Site, including:

  • Meta Pixel (Meta Platforms, Inc., the parent company of Facebook and Instagram), which helps us measure the results of our ads, build audiences for future ads, and show ads to people who have visited the Site. Meta may also use this data to create “Lookalike Audiences” of people who share characteristics with our visitors.
  • Google Ads tags, which help us measure ad performance and show ads to past visitors across Google Search, YouTube, and the Google Display Network.

These technologies only load after you accept marketing cookies through the consent banner on the Site. You can change or withdraw your consent at any time through the “Manage Consent” option on the Site. Our Cookie Policy explains each category of cookies in more detail.

To learn more about how targeted advertising works, visit the Office of the Privacy Commissioner of Canada’s page on online behavioural advertising.

You can also manage or opt out of personalized advertising through:

Analytics

We use Google Analytics to understand how visitors use the Site. Google Analytics only loads after you accept statistics cookies. You can read how Google uses information from sites that use its services, and you can opt out of Google Analytics entirely with the Google Analytics opt-out browser add-on.

Sharing Your Personal Information

We do not sell, rent, or trade your Personal Information.

We share Personal Information with trusted service providers only when needed to operate the Site and our business, including:

  • Website hosting providers
  • Analytics and advertising platforms, as described above
  • Email and business communication tools

These providers receive only the information they need to perform their services and must protect it appropriately.

We may also disclose Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

Storage Outside Canada

Our website is hosted on servers located in Canada. However, some of our other service providers, including Google and Meta, store and process information outside Canada, primarily in the United States. Information stored outside Canada is subject to the laws of that country and may be accessible to its courts, law enforcement, and national security authorities.

If you have questions about our policies and practices for service providers outside Canada, or how they collect, use, or store your Personal Information, contact our Privacy Officer using the information below.

Data Security

We take reasonable steps to protect your Personal Information from unauthorized access, loss, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep Personal Information only as long as we need it for the purposes described in this policy, including ongoing communication, project work, and legal or administrative requirements. When we no longer need it, we securely delete it.

Your Rights

You have the right to:

  • Request access to the Personal Information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request that we delete your Personal Information, where applicable
  • Withdraw your consent to our use of your Personal Information, subject to legal or contractual limits

To make a request, contact our Privacy Officer using the information below. We will respond within 30 days.

Do Not Track

We do not change the Site’s data collection practices when we receive a Do Not Track signal from your browser. You can control tracking through the cookie consent options on the Site.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. We will post updates on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy, want to make a request about your Personal Information, or would like to make a complaint, contact our Privacy Officer:

Cue2Convert Marketing Ltd.
Attn: Privacy Officer
Email: info@cue2convert.com